Gobank

Uptime History

Past Response Times

Troubleshooting

If gobank.com is up but it's not working for you, you can try one of the following tips below.

Refresh your browser

• Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. This should work on Internet Explorer, Firefox and Chrome.
• Clear your browser temporary cache and cookie to make sure you have the recent version of gobank.com.

Still not resolved? Try these advanced tips.

• Clear your local DNS cache to make sure you have the recent version from your ISP for gobank.com. For Windows machine, you can do this by going to Start > Command Prompt > Type ipconfig /flushdns and then hit Enter.
• If you suspect your ISP is blocking gobank.com. you may try an alternate DNS service, such as OpenDNS or Google DNS.

Join the Discussion

Is gobank.com down for you? Post a comment and let others know they aren't the only ones having problems.

Post Comment

• Janae Wishem
  2019-04-10T02:40:47-04:00
  I feel like it's been going down more and more . I always have most my money in the vault so when it goes down I cant access anything
• Zachary Broughton
  2019-04-10T02:13:07-04:00
  gobank.com is having trouble again, recaptcha validation is now an issue, it wont let me sign in at all but i can call to see what is on my card
• Edward Steele
  2019-04-01T22:11:13-04:00
  Finally got it to work and transfer from vault literally 7 hours after consistently logging in over and over again nervously straight
• Verna
  2019-04-01T22:08:05-04:00
  LIES
• Miguel Reyes
  2019-04-01T21:51:45-04:00
  I finally have access
• Edward Steele
  2019-04-01T21:39:47-04:00
  Can Access account on App and in browser but can not transfer any funds. .19 All day in checking and could not do shit or go anywhere as my car was on empty and i have no actual physical cash.
• Scott
  2019-04-01T21:32:52-04:00
  So now I can access my account but can’t move or send money wtf
• Kay Jay
  2019-04-01T21:32:45-04:00
  The website and app is up and running however no one except for a very few are able to vault transfer
• Tammy
  2019-04-01T20:32:28-04:00
  I have not been able to access my account all day either through the app or on the website it will not let me get past the login page. I have money in the vault that I need to transfer over and don't have access to cannot get anyone to answer on the phone I was on hold for over an hour only to be disconnected and I don't know what to do
• Leslie Drykos
  2019-04-01T20:30:16-04:00
  Haven't been able to access my account all day and was on hold for more than an hour twice with no one ever answering my calls. Please fix. I can't use my card at all.
• Rebecca H
  2019-04-01T20:22:08-04:00
  COMPLAIN TO FDIC ABOUT THIS BANK https://ask.fdic.gov/FDICCustomerAssistanceForm
• Andrea
  2019-04-01T20:20:50-04:00
  What is going on GoBank?!? This is not okay!
• Noneya
  2019-04-01T20:16:51-04:00
  The app isn’t working. The online site isn’t working. The phone isn’t going through to any human being on the planet. Can’t access our money is bull. 😡
• Erinn
  2019-04-01T20:14:44-04:00
  It is still down. Website and app, no one is getting answers. What is going on?
• Rebecca H
  2019-04-01T20:09:57-04:00
  Have been trying to log in to unstash my money for almost 7 hours!!!! Customer service is HORRIBLE! I just tried calling them again and now the hotline says my account is INVALID!!!! All my money is tied up in this BS!!!! I HAVE BILLS DUE TODAY!!!!! THIS IS AN F'ING JOKE!!!! SWITCHING BANKS! GO BANK WILL BE LOSING TONS OF BUSINESS TODAY I CAN SEE THAT!!!! I SEE LAWSUITS IN THEIR FUTURE!!!!!!!!
• Gene D
  2019-04-01T19:52:31-04:00
  They charge to have account plenty of free out there, been withing since they started time to get away
• Gene D
  2019-04-01T19:50:05-04:00
  been down all day, cannot login and i need to, xfer funds from vault o main
• Heather King
  2019-04-01T19:32:37-04:00
  Have been unable to log in to website via computer nor app. Automated customer service is not working. Unable to pay bills using their ATM card.
• Becca B
  2019-04-01T19:21:40-04:00
  I have not been able to access my account all day ! I have money in my vault I cannot transfer. What is going on?
• Barbara
  2019-04-01T19:15:12-04:00
  Site might be responding to a ping, but have not been able to login all day, times out. So site is not working.
• Miguel
  2019-04-01T19:14:09-04:00
  It’s been like this all day is is ridiculous and unacceptable!!!
• Barbara
  2019-04-01T19:02:05-04:00
  Not up and running, completely shut down
• Natalie
  2019-04-01T18:59:37-04:00
  Seriously, not up and running, it's down and has been down all day. What's with being deceitful!? At least have the decency to give honest answers. We all have the right to know if our money is safe and when we will have access to it!!
• Alyssa Colb
  2019-04-01T18:46:45-04:00
  Ive called a few times today and theyve just been giving me the same generic response. The site and app is unavailable and the techs are working to fix the issue and it should be resolved in a few hours. Ive been told this all day like what is going on??!!
• Sabina
  2019-04-01T18:45:06-04:00
  I cannot get into my account.

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