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Past Response Times
If mail.ru is up but it's not working for you, you can try one of the following tips below.
Refresh your browser
- Force a full refresh of your browser page by clicking Ctrl + F5 at the same time. This should work on Internet Explorer, Firefox and Chrome.
- Clear your browser temporary cache and cookie to make sure you have the recent version of mail.ru.
Still not resolved? Try these advanced tips.
- Clear your local DNS cache to make sure you have the recent version from your ISP for mail.ru. For Windows machine, you can do this by going to Start → Command Prompt → Type ipconfig /flushdns and then hit Enter.
- If you suspect your ISP is blocking your access, you may try an alternate DNS service, such as OpenDNS or Google DNS.
If mail.ru is restricting your access or is blocking content from you, try a VPN or Virtual Private Network. A VPN will encrypt your connection and allow you to bypass most website blocks.
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